The Toruń Symphony Orchestra is committed to ensuring the accessibility of its website in accordance with the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities.
This accessibility declaration pertains to the website https://www.muz-arch.pl/.
- Date of website publication:
- Date of the last significant update:
Digital Accessibility Statement
This website is fully compliant with the annex to the Digital Accessibility Act of April 4, 2019, regarding the digital accessibility of websites and mobile applications of public entities.
Preparation of the Accessibility Declaration and Its Update
- Date of declaration preparation:
- Date of the last review of the declaration:
The declaration was prepared based on a study conducted by Vobacom.
Keyboard Shortcuts
Standard keyboard shortcuts can be used on this website.
Feedback and Contact Information
If you encounter any accessibility issues with the website, please contact us. The contact person is the accessibility coordinator of the Toruń Symphony Orchestra: Katarzyna Olszewska, e-mail: k [dot] olszewska
tos [dot] art [dot] pl, mobile/SMS: 790 206 810, landline: +48 56 644 83 01.
Everyone has the right to request digital accessibility for this website or its elements.
When submitting such a request, please provide:
- your name,
- your contact information (e.g., phone number, email),
- the exact address of the webpage where the digital element or content is inaccessible,
- a description of the problem and the solution that would be most convenient for you.
Handling requests and complaints related to accessibility
Requests for the provision of inaccessible information and complaints regarding the lack of accessibility can be submitted through the same channel - by contacting the email address or phone number provided above.
JIf this deadline is too short for us, we will inform you of this. In this notification, we will provide a new deadline by which we will correct the errors you reported or prepare the information in an alternative way. This new deadline will not exceed 2 months.
If we are unable to ensure the digital accessibility of the website or content related to your request, we will offer you access to them in an alternative way. If our actions are not satisfactory to you, you may file a complaint.
If you still have comments regarding our actions related to digital accessibility, you can report them to the Commissioner for Human Rights..
Additional Information
Architectural Accessibility
The Toruń Symphony Orchestra is located in the Cultural and Congress Center Jordanki, situated at Al. Solidarności 1-3 in Toruń. During each event held at the Center, the Audience Service team is available to assist you, providing any information you may need and helping you find and reach specific locations in the auditorium or foyer. The audience service staff is present at the Center at least one hour before the event.
- Description of Accessibility for Entering the Building and Passing Through Control Areas
There are several independent entrances to the building. The main entrance is located on the side of Al. Solidarności and is at ground level, allowing access without the need to navigate stairs. Entry to events is also possible from the underground parking level via a convenient elevator.
On the left side of the building (from the direction of the Marshal's Office), there is an entrance to the restaurant, followed by the entrance to the Center's reception. The entrances are free of architectural barriers.
Access to the Conference Rooms located on level +1 is available via stairs or a spacious elevator.
Entry to CKK Jordanki outside of event hours is possible through the reception.
Restrooms for individuals with special needs are available on every level of the foyer and have been adapted to ensure users can access them comfortably. The entrances to the restrooms are appropriately marked. Additionally, a call system integrated with the Building Management System has been installed in the restrooms. Accessible restrooms are also located in the administrative section of the building, near the Conference Rooms, and in the backstage area (dressing rooms).
- Description of the accessibility of corridors, stairs, and elevators
The CKK Jordanki building is excellently adapted to the needs of individuals with special requirements. Horizontal communication takes place along long and wide corridors, allowing for comfortable and safe movement. Vertical communication between all levels of the Center (from -2 to +1) is supported by appropriately sized elevators equipped with a voice announcement system. Control elements in the elevators are installed in a way that ensures easy access. Operation is facilitated by raised buttons with numbering additionally marked in Braille. There are four elevators in CKK Jordanki.
During most events, the elevator connecting the underground parking and the foyer spaces is operated by a staff member from the Audience Service.
- Description of adaptations, e.g., ramps, platforms, audio information, induction loops
In the first and last rows of the Concert Hall, there are designated spaces where a wheelchair can be comfortably placed. Participation of individuals with mobility impairments is also possible in the Chamber Hall, Rehearsal Room, Press Room, and Conference Room complex.
Additionally, at CKK Jordanki, a mobile hearing assistance system with an induction loop is available, dedicated to the Concert Hall and Chamber Hall (or connected halls). There are 10 devices available for guests.
The hearing assistance system with an induction loop (induction phonics) allows a hearing-impaired person to receive crystal clear and distinct sound through the telephone coil, which is equipped in almost every hearing aid.
The hearing assistance system with an induction loop consists of an amplifier properly installed in the room. A sound source, such as a microphone or the hall's sound system, is connected to the amplifier. The amplifier generates a variable magnetic field, which is received by the telephone coil of the hearing aid.
When the hearing aid is switched from microphone mode to the telephone coil, the coil picks up the variable magnetic field and converts it back into an electrical signal. The signal from the coil is appropriately amplified and adjusted to the hearing loss by the hearing aid. This allows the hearing aid user to enjoy a clear, useful signal without any external interference or distortion.
- Information about the location and usage of parking spaces designated for individuals with special needs
At CKK Jordanki, we have a 24-hour paid underground parking facility with 185 parking spaces, of which 5 are designated for individuals with disabilities.
There is the possibility of entry for vehicles equipped with LPG systems.
Entry/exit is from the direction of Al. Solidarności. Additionally, in front of the main entrance to the Center, along Al. Solidarności, there are 3 free and publicly accessible "Kiss and Ride" parking spaces..
A full description of the architectural accessibility of the building can be found at https://jordanki.torun.pl/deklaracja-dostepnosci/
Communication and informational accessibility
- Information about the right to enter with a service dog and any potential justified restrictions
The building can be accessed with a service dog.
- Information about the possibility of using a sign language interpreter on-site or online
There is no possibility to use a sign language interpreter on-site or online.